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Overall, the experience was excellent. We were also sent information where free software to expand the units functionality could be obtained, which was also very helpful and appreciated. Product delivered was as advertised and works fine. We were also sent information on how to set up the device which was useful. Shipping time was as advertised.
The real miracle however, was that customer service spent and hour and a half, on a Friday night, after business hours, helping us set it up on our computer as we had prior problems. The PalmOne was delivered promptly and in perfect working order. Would absolutely deal with this company again.
The PDA arrived in good condition and operability. My wife is enjoying it as it helps keep her up on her schedule.I would use this vendor again.
This PDA is straight forward, no glitz, no difficult learning curve yet some advance features if you choose to use them. I LOVE MY PDA. I don't want my phone to be my scheduler: screen too small, too much scrolling around to get where you want to go. I had some problems downloading the softwear and the owner of the company, Eduardo Vaz, telephoned me from Canada, ON A SUNDAY, and walked me through the process.The TE works flawlessly, I am back 'in business' again and I couldn't be happier. I was beside myself when I realized that Palm no longer made/sold the handheld Palm Pilot. They now have incorporated some calendar/planner features into their phones. So I found a refurbished Palm TE from one of Amazon's merchants, Guaranteed Tech, and I couldn't be more pleased.
Big mistake. I really like the ability to use a full-size fold-out keyboard; it's wonderful while traveling. (I have avoided trying any larger-capacity chips because word on the street is that the unit may not read these larger chips). I particularly like that I can listen to music while doing something else on the unit. My unit runs Palm OS v.5.2.1. The video quality is wonderful.
I downloaded and installed a number of freeware programs. I wanted the unit to do its record-keeping thing (contacts, to-do list), but I also wanted it to play music and videos, and I wanted to read e-books. If I had to do it over again, I'd spend the money on a Tungsten T|X, which has wi-fi capability, or I'd send my existing unit in for repair. I dislike the touch because it doesn't do some things that my now-obsolete Tungsten does. To play music, I use RealPlayer for PalmOne. To play video, I use TCPMP 0.72 RC1, which was very difficult to get to work because a crucial component (the audio) is disabled for intellectual property reasons.
To read e-books, I use Palm Reader, which came with the unit. Add to that the obsolete OS and a clearly failing battery, and I decided it was time to upgrade. To convert TXT files to PDB, I use Easy PDB.The Tungsten E was/is a good fit for me because I do not really need a cell phone or wi-fi. It's perfect for amusing myself while working out at the gym. For an easy-to-use stand-alone device, the Tungsten E is perfect for me. I downloaded and installed the following updates and patches: Palm Outlook Conduit Updater; Palm Tungsten E SDIO Update; and Palm Desktop 4.1.4.
Most importantly, the Tungsten will connect to a Bluetooth full-size keyboard, which greatly eases writing.I finally "upgraded" to the touch because after 5 years of sterling service (which includes one battery replacement through a third-party vendor that voided the warranty--battery replacement requires welding, which exceeds my skill set), my Tungsten E's on/off switch is broken and its plug-in charger doesn't work, so I must charge through the USB port. I angsted about buying the touch because the lack of a full-size keyboard was a deal-breaker for me, but I finally caved when I discovered the touch has Bluetooth--although alas, no Bluetooth keyboard yet exists.I tricked out my Tungsten E with some add-ons to make it do what I wanted it to do. I installed FileProg, which grants me access to the TE's files, so I can see directory structure.I push music (MP3) and video (MP4) onto a cheap 2GB memory chip with PFB FilePC2PDA. It did everything I wanted. My existing unit is on its last legs, but I love it with an undying passion. I have owned my Tungsten E since 2004 and recently upgraded to an iPod touch--and I want my Tungsten back.
I'm giving three stars for "ease of use" because what I did requires some technical know-how. I had to use some kung-fu to make it work--but it was worth it.
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